KPA / Main Outputs and responsibilities for this position

Detailed Description

Crime Prevention and Risk Management (Financial Focus)

Crime Prevention

Report your presence to SCC, immediately after you arrive at the station;

Attend and inspect the parade and record such attendance on Cyber Incidents Information Management System (CiiMS). Register penalties for non-conformances to the Security Services Agreement;

Ensure that guards are deployed according to the station risk management;

Report the complement to SCC before 06:30 and second report before 07:30 in the mornings and before 18:30 and second report before 19:30 in the evening.

Visit guards three times (x3) and complete the guard visit checklist.

Inspect the BOC 15 and guard booth registers;

Inspect the station for theft, damage, doors left opened or unlocked, SAMS and focus on the followings:

o   Technical rooms,

o   Bare or visible cables;

o   Security and/or emergency doors;

o   Fire extinguishers

o   Diesel tanks

Inspect the functionality of the radios and the available number against the issued number to the station. Report shortages and damages to the Station Head.

Identify or anticipate risk, put mitigations in place, record on CiiMS and report it to the Station Head;  

Ensure qualitative reporting to SCC and on CiiMS of

o   Security incidents

o   Events, such as emergencies, strike, drills, evacuations and so forth.

o   Infrastructure damage and request MAXIMO

Visit and inspect the rail reserve to prevent damages, vandalism, theft and illegal entry.

Open cases with SAPS for crime committed within Gautrain System 

Monitor overcrowding at station platforms

Report all incidents that need management attention to your Station Head and SCC.

Inform Station Head and/or SCC of your lunch time;

Receive, record and lock away lost and found items after recording on the both the register and CiiMS immediately after receipt.  Items must be placed in a seal bag and locked in a lost and found cabinet if they fit;

Monitor Mobile Teams in the trains as the train passes or turn at your station.

Lost and found items reported to you by passengers or any other person should be reported to SCC or directly to the Mobile Team for tracing of the item.  

Register all security incidents and relevant associated information for reporting purposes on the CIIMS;

Record and keep diary/record of all crime incident /major event which include strict adherence or lack security rules and regulations whilst handling crime incident;

Complete a handover checklist, which includes all equipment on hand, reporting on the critical factors regarding the current shift for briefing for the incoming shift.

Security Systems (Processes and procedures)

Do Alco test to all staff and contractors during your shift and ensure that people testing positive are not allowed into the BOC/Gautrain Premise. Record and report such incidents;

Report lights that are not working at the stations, lifts and escalator faults to SCC/OCC. 

Inspect the ABLOY Electronic Key Management System wall reader if is functional and complete the checklist.

Take charge of key management System to ensure the safe keeping and movement of all the keys kept at station.

Implement and surrender the work permit for the station.

Inspect and replenish where appropriate the first aid box.

Report & Coordinate (Leadership)

Do handing over at the shift change by completing the hand over checklist and inspection of all items at the security office.  

Attend to security complaints and address it or refer to your Station Head. Keep record on CiiMS for such complaint.    

Enforce Gautrain Rules by completing or issuing the penalty notice and record it on CiiMS; 

Direct any passenger that wants to pay the penalty fine to the ticket office and update CiiMS;

Redeploy of resources as per operational requirements;

Attend to health and safety issues of the passengers and contact SCC for ambulance services. Cordon off the area according to the dictate of the situation.

                         

Desirable Traits

Excellent Coordination and Communication skills

Telephone Etiquette

Analytical and critical thinking ability

Calmness in stressful situations

Team player

Leadership quality

Ability to supervise and control.

Problem solving skills

Decision making skills

Background Requirements

Educational Level

A three-year National diploma in Security or related qualification

PSIRA Grade A

Must be computer literate (MS Word, Excel, PowerPoint, Outlook)

Language Ability

Fluent in English (read, write and speak)

Years of Experience

3 years relevant experience in the police/Security Industry.

Closing date 25 September 2025

Correspondence will be limited to shortlisted candidates only.

If you have not been contacted within three months of the closing date, please consider your application unsuccessful.